Your hearing healthcare journey doesn't stop after you get your hearing aids; it's an ongoing process that requires regular maintenance and professional oversight.

Understanding and Maintaining Well-Functioning Hearing Aids: The Ultimate Comprehensive Guide

by | Sep 18, 2023 | Hearing Aids, Patient Resources

In the intricate world of audiology, hearing aids serve as crucial instruments that can significantly improve the quality of life for individuals with hearing loss.

However, understanding how these complex devices should work and recognizing when they need attention can be daunting.

This comprehensive guide aims to illuminate the critical aspects of a well-performing hearing aid, signs of malfunctions, and maintenance considerations.

Key Features of a Well-Functioning Hearing Aid

As someone who’s worked in audiology for years, I’ve seen firsthand how a well-functioning hearing aid can dramatically improve one’s quality of life.

But what exactly should one look for in a high-quality hearing aid?

Noise Reduction

A top-tier hearing aid should include robust noise reduction capabilities. This feature is crucial for cutting through background noise, helping users focus on the sounds or conversations they want to hear. It enhances speech comprehension and elevates the entire listening experience.

Directional Microphones

Directional microphones are another must-have feature. These microphones identify and amplify sounds coming from specific directions, usually in front of the user. This helps to filter out distracting background noises, enabling the wearer to better engage in conversations, even in noisy environments.

Feedback Suppression

There's nothing more annoying than the high-pitched whistling or feedback noises that can occur when a hearing aid malfunctions. That's why feedback suppression is a non-negotiable feature. It minimizes or eliminates any disruptive noises, ensuring a comfortable auditory experience.

Customization and Programming

Personalization is key. Each individual's hearing loss is unique, and the hearing aid should be programmed accordingly. Customization ensures optimal sound quality and comfort, tailored to the specific needs and preferences of the user.


Today's consumers are more connected than ever, and hearing aids should be no exception. Quality hearing aids come with Bluetooth compatibility, allowing users to connect them to smartphones, TVs, and other devices for a more integrated experience.

Battery Life

Long battery life is not just a convenience; it's a necessity. Modern hearing aids often feature rechargeable batteries that can last up to 48 hours, making life easier for the user.

Comfort and Fit

Last but certainly not least, a well-performing hearing aid should be comfortable and secure. It should fit snugly, but not too tightly, and should be designed to minimize any potential for discomfort or irritation during extended use.

To sum it up, a high-quality hearing aid should amplify and clarify sound, reduce background noise, offer directional focus, and allow for customization. All these features collectively contribute to an improved hearing experience tailored to the individual needs of the wearer.

Evaluating Your Current Hearing Aid’s Performance

So, you’ve got a hearing aid! However, the question remains: is it meeting your expectations and needs?

Here are some indicators that your hearing aid is performing optimally, as well as some red flags that might signify it’s time for an upgrade or adjustment.

Sound Clarity and Volume

First and foremost, your hearing aid should provide clear, consistent sound. If you find yourself continually adjusting the volume or experiencing bouts of static, it might be time for a checkup.

Background Noise Handling

Are you still struggling to focus on conversations in noisy environments? If your hearing aid isn't effectively reducing background noise, you might be missing out on one of its most crucial functionalities.

Feedback Issues

As mentioned earlier, feedback noises are a sign of a malfunctioning device. If you're experiencing these issues regularly, consult your audiologist for a tune-up or potential replacement.

Comfort Level

If you find yourself taking off your hearing aid due to discomfort, that's a clear sign it's not well fitted. Your hearing aid should be so comfortable that you almost forget it's there.

Battery Life

Are you always on the hunt for a charger or new batteries? If so, it might be time to look into models with longer-lasting or rechargeable batteries.


If you're struggling to connect your hearing aid to your devices, or you’re experiencing frequent disconnections, you might be due for an upgrade to a more modern and compatible unit.

Professional Assessment

Finally, regular checkups with an audiologist can provide invaluable insights into how well your hearing aid is performing. These professionals can adjust settings, identify issues, and help you get the most out of your device.

Your hearing aid is more than just a device; it's an extension of your senses, enabling you to interact and connect with the world around you. Make sure it's performing at its best by regularly evaluating its features and functionalities.

How Can Users Differentiate Between a Minor Hiccup and a Major Issue?

Navigating the world of hearing aids can be daunting, especially when you encounter an issue with your device. Here’s how to tell whether you’re dealing with a minor hiccup or a more serious problem.

Duration and Consistency of the Issue

Minor hiccups may occur occasionally or temporarily, while major issues tend to persist or occur consistently. If the problem is intermittent or resolves on its own, it may be a minor hiccup. However, if the issue persists or worsens over time, it could indicate a more significant problem.

Impact on Functionality

Assess how the issue affects the functionality of the hearing aid. Minor hiccups may cause temporary inconvenience, such as a brief loss of sound or a small volume adjustment.

These can be easily resolved by changing the wax filters, properly cleaning the hearing aids, or remembering to charge or replace the battery.

Major issues can significantly impact the overall performance, such as causing a complete loss of sound, constant distortion, or inability to adjust settings even after performing the above tasks.

Troubleshooting Attempts

If you attempt basic troubleshooting steps (e.g., cleaning, battery replacement, checking connections) and the issue is resolved, it is likely a minor hiccup. However, if the problem persists despite these efforts, it may indicate a more serious issue.

Visible Damage or Changes

Examine the hearing aid for any visible signs of damage, such as cracks, loose parts, or corrosion. Major issues are more likely to be accompanied by visible damage or changes in the physical condition of the device.

Seek Professional Assistance

Ultimately, if you are unsure about the severity of the issue or if it persists despite your troubleshooting attempts, it is advisable to seek professional assistance from your hearing healthcare provider.

They can evaluate the hearing aids, diagnose the problem accurately, and provide appropriate solutions or repairs.

How Has the Process of Identifying and Repairing These Issues Impacted Our Patients’ Lives?

Addressing issues with hearing aids isn’t just a matter of device maintenance; it’s a quality-of-life issue. Here are some ways that hearing aid problems can affect people’s lives:

Communication Difficulties

Problems with hearing aids can lead to communication challenges, as the devices may not effectively amplify sound or provide clear speech comprehension. This can result in difficulties understanding conversations, participating in social activities, or engaging in work-related interactions.

Emotional and Social Impact

Hearing aid issues can cause frustration, anxiety, and emotional distress. Patients may feel isolated or left out in social settings, leading to feelings of embarrassment or self-consciousness.

Decreased Independence

Hearing aid problems can limit an individual's ability to function independently. Difficulties in hearing and understanding important sounds like alarms, doorbells, or public announcements can lead to safety concerns and reliance on others for assistance.

Reduced Productivity

If hearing aids are not functioning properly, individuals may experience decreased productivity at work or in educational settings. Difficulty following instructions, participating in meetings, or engaging in conversations can hinder their professional or academic performance.

Lifestyle Limitations

Hearing aid issues can impact individuals' ability to enjoy activities they previously engaged in, such as listening to music, watching movies, or attending social events. This can lead to a restricted lifestyle and a diminished overall quality of life.

Navigating the Cost Implications of Hearing Aid Issues

When you’re experiencing hearing aid issues, not only is it an inconvenience, but it can also lead to financial concerns. Here’s what you need to know about the potential cost implications of addressing these issues, and some strategies for navigating them effectively:

Warranty Coverage

Many hearing aids come with a manufacturer's warranty that covers repairs or replacements within a specific period. It's crucial to understand the terms and duration of your warranty.

At ZN Audiology, we offer up to five years of warranty on our advanced-level hearing aids. This offers our patients the peace of mind that they're covered for any issues, free of charge.

Out-of-Warranty Repairs

If your hearing aids are no longer under warranty, you'll likely need to bear the full cost of repairs. These costs can vary depending on the extent of the issue and the components requiring repair. Your healthcare provider can give you an estimate of the repair costs and explore available options.

Professional Consultation Fees

Consulting a healthcare provider for hearing aid issues will often incur consultation fees. These can vary widely depending on the provider and the range of services offered. It's a good idea to inquire about these fees in advance and understand the pricing structure. Note that for existing ZN Audiology patients, consultation fees and other hearing aid-related appointments are included for the life of the hearing aids.

Replacement or Upgrade Costs

In some situations, if the hearing aid is beyond repair or if repairs are not cost-effective, you might need to consider replacing or upgrading your hearing aid. This can be a more expensive route but sometimes is the most practical solution for ongoing hearing health.

Recommended Resources for Troubleshooting Hearing Aid Issues

When it comes to maintaining the optimal functionality of your hearing aids, knowing where to look for guidance can be invaluable. Below are some resources we recommend for hearing aid users who want to learn more about recognizing signs of trouble and performing basic troubleshooting:


Hearing Healthcare Professionals

Your hearing healthcare provider should be your first point of contact for any hearing aid issues. They can offer personalized advice, demonstrate proper troubleshooting techniques, and even provide educational materials tailored to your needs.

Manufacturer Websites

Many hearing aid manufacturers offer a wealth of information on their websites. You can find user manuals, troubleshooting guides, and FAQs specific to your model. These can serve as valuable resources for understanding common issues and how to resolve them.

User Manuals and Documentation

Don't overlook the user manual that comes with your hearing aids. This document usually contains a comprehensive set of troubleshooting tips, making it an essential resource for recognizing early signs of problems. Manufacturers may also offer additional guides or documentation online.

Hearing Aid Apps

Some manufacturers have developed smartphone apps that assist with troubleshooting. These apps can guide you through basic problem-solving steps and even offer tips for optimizing the performance of your hearing aids.

Consumer Support Services

Your hearing aid manufacturer's customer support service is another useful resource. They can provide specialized guidance, troubleshooting tips, and advice on recognizing signs of trouble. Their contact information is usually available on the manufacturer’s website or the product packaging.

Lifestyle and Environmental Factors Affecting Hearing Aid Performance

Understanding the various lifestyle factors and environmental conditions that can impact the performance of your hearing aids is key to long-term satisfaction and functionality. Below are some common challenges and strategies for adapting to them:

Moisture and Humidity

Excessive moisture and humidity can be harmful to hearing aids, affecting both longevity and performance.

Adaptation Tips: Utilize a dehumidifier to reduce moisture levels and always store hearing aids in a dry, moisture-free place when not in use.

Temperature Extremes

Both extremely hot and cold temperatures can impair hearing aid performance.

Adaptation Tips: Always keep hearing aids away from sources of heat and moisture. Additionally, maintaining spare batteries at room temperature may improve battery performance.

Physical Activity and Sweat

Sweating during physical activities can negatively affect hearing aid functionality.

Adaptation Tips: Consider using sweatbands, headbands, or specialized protective covers to prevent sweat from seeping into the hearing aids. Regular cleaning to remove sweat residue is also essential.

Dust and Debris

Dust, dirt, and other debris can compromise the efficiency of your hearing aids.

Adaptation Tips: Cleaning your hearing aids daily and replacing the wax guards every two to three months can help mitigate this issue. At ZN Audiology, we include quarterly follow-ups as part of our bundled services to address these challenges professionally and to clean moisture and debris from your hearing aids.

Concluding Thoughts

Hearing aids are invaluable tools that significantly improve quality of life for countless individuals. However, like any piece of technology, they can face challenges that require prompt attention.

At ZN Audiology, we’re committed to providing you with comprehensive hearing healthcare, including expert guidance on identifying and resolving issues with your hearing aids. Remember, your hearing healthcare journey doesn’t stop after you get your hearing aids; it’s an ongoing process that requires regular maintenance and professional oversight.

If you’re experiencing any issues with your hearing aids, don’t hesitate to reach out to us. With up to five years of warranty on our advanced-level hearing aids and free consultations for existing ZN Audiology patients, you can enjoy peace of mind knowing that you’re in expert hands.

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Zarina Naizam, AuD, CCC-A

Zarina Naizam, AuD, CCC-A, is a licensed clinical audiologist practicing in New York State. With a Bachelor of Science Degree in pre-med from Long Island University and a Clinical Doctorate in Audiology from Salus University, Dr. Naizam specializes in adult and pediatric hearing testing, as well as the fitting, programming, and repairing of all makes and models of hearing aids. She holds a Certificate of Clinical Competence in Audiology from the American Speech-Language and Hearing Association and is a Fellow of the Academy of Doctors of Audiology. Driven by personal experience, witnessing the impact of hearing impairment on her mother's life, Dr. Naizam became inspired to improve the lives of others through better hearing. Her passion lies in helping patients restore their ability to connect with their loved ones, recognizing the emotional impact of hearing loss on individuals and their families. To stay up-to-date with advancements in technology, she regularly attends seminars and workshops.